Having a solid customer engagement strategy is vital to the success of many businesses. Many businesses implement a Customer Relationship Management (CRM) solution aimed at accomplishing this goal. However, taking that a step farther and extending your CRM solution through a customer facing portal can really bring things to the next level. This week at the CRMUG event in Tampa was the first chance for Microsoft Dynamics CRM customers and partners to see the new CRM Vertex Portal product which...(read more)![]()
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