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Step Up to the Plate or Sit on the Bench

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You’re excited –the decision has just been made to purchase and implement a new ERP or CRM project.  All the signs are positive.  The estimated timeline and responsibilities are defined in a Statement of Work.  The contents of the project are well defined – the imports and migration of data detailed.  Everyone knows what their job is in the process.  Here’s what a good implementation partner should share right now: “This will be a very painful but very rewarding journey.  You already have a fulltime...(read more)

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