You’re excited –the decision has just been made to purchase and implement a new ERP or CRM project. All the signs are positive. The estimated timeline and responsibilities are defined in a Statement of Work. The contents of the project are well defined – the imports and migration of data detailed. Everyone knows what their job is in the process. Here’s what a good implementation partner should share right now: “This will be a very painful but very rewarding journey. You already have a fulltime...(read more)
↧