The terms “Plug-In,” “Workflow,” and “JScript” are commonplace for those who are experienced with Microsoft Dynamics CRM. Sometimes, it seems that even users who have a number of years of background using the product do not always understand the difference between these terms. This article brings some clarity for those who are unsure or find the terms confusing. Workflow A workflow is merely an automation of a business process. It is a business process of some kind that occurs when a specific action...(read more)![]()
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