Hootsuite, a platform for managing social media, has released new integrations for Microsoft Dynamics CRM, SharePoint, and Yammer.
With Dynamics CRM Online for Hootsuite, users can create leads, opportunities, or cases based on social media conversations, as well as add notes and log all social activities to document their engagements with customers, according to officials of the companies. From the Hootsuite dashboard, users can identify and create leads, opportunities, or cases and input them directly into Dynamics CRM Onl...