A Midwestern business in the fields of prosthetics, orthotics and mobility and accessibility projects needed to upgrade and improve its ability to produce real-time, statistics-based reporting and handle its accounts payable needs and other financial concerns. The company is known for its custom solutions to mobility problems and a commitment to improving the active lives of its patients. The organization had been using a customized, homegrown mainframe system that, while effective in some specific aspects related to unique medical billing and reimbursement, wasn't particularly user-friendly and was hindering success and greater efficiency. The legacy system was specifically creating issues related to automation and visibility. Employees had to manually generate the reports they needed to improve business performance statistics and other in-depth data wasn't easily located or compiled. The lack of an ability to deal with more advanced financial transaction systems, such as electronic funds transfer, was also causing problems when it came time to pay invoices from vendors and suppliers. The need for a modern ERP system was apparent.
Seeking out a regional partner to help handle a business that had been growing since the 1940s, the company found the TM Group through our website and decided to create a partnership based on our 31 years of experience in Microsoft Dynamics implementations. The TM Group and the business worked to craft a complete, modern and unique solution through Microsoft Dynamics GP. The major decision on the part of the business was to move its general ledger component from the antiquated mainframe system and use Dynamics GP to provide a more modern approach. The desire for better reporting and analytics - and an end to handwritten reports that were regularly produced by staff - was a major driver behind the switch. Employees no longer needed to find information inside of a system and write it down manually, instead quickly and accurately generating reports through the power of GP. The advanced functionality provided by GP also allows the business to meet its needs in terms of quickly and accurately handling their accounts payable obligations.
One of the most impressive parts of the implementation is the connectivity of the customized mainframe system with GP. Some custom features related to complex medical billing operations were still useful for the company, but they couldn't continue to use it as a fully integrated solution. Instead, the new GP platform was configured to act as a back-end system interface with the old mainframe, creating truly complete reporting. Along with the added financial capabilities, GP allowed for much better control over financial positioning. The addition of specific modules for General Ledger and Accounts Payables and Receivables, along with the custom interface, is just a few of the ways GP was successfully customized for the business. Timeliness, flexibility and transparency, the initial concerns that set the organization looking for a more modern and complete ERP platform, were met with the TM Group and Microsoft Dynamics GP. The advantage of in-depth consulting and productive, ongoing dialog between the TM Group and the business played an important role in making the implementation a success.
If you are seeking the perfect integrated resolution for your business, let The TM Group educate and demonstrate the most advanced CRM and ERP solutions - designed specifically for your need and all within your budget and timeline. Please call The TM Group today at 888.482.2864 or visit our website for more information. We look forward to hearing from you!
By Ken Jacobsen, The TM Group